Privacy Policy
How Onila Tour protects, respects, and securely manages your personal data when booking authentic journeys across Morocco.
Our Commitment to Your Privacy
At Onila Tour, we value the trust you place in us to guide your Moroccan adventures. We never sell your personal information, and we only collect what is strictly necessary to organize and deliver exceptional travel experiences.
1. Information We Collect
When you browse our website, book an excursion, or contact us directly via WhatsApp, email, or telephone, we may collect the following details:
- Contact Information: Full name, email address, telephone / WhatsApp number.
- Booking Details: Selected tour or excursion, travel dates, pick-up location, hotel preferences, dietary requirements, and party size.
- Payment Records: Transaction confirmation IDs and deposit receipts (we do not store raw credit card numbers on our servers).
2. How We Use Your Information
We process your personal data strictly for legitimate operational purposes:
- To confirm reservations and coordinate guide assignments, 4x4 transport, and desert camp accommodations.
- To send booking confirmations, itinerary updates, and pre-departure arrival advice.
- To provide real-time WhatsApp or phone assistance during your travels in Morocco.
- To comply with Moroccan tourism regulatory requirements and safety standards.
3. Information Sharing & Third Parties
We do not sell, rent, or trade your personal data to advertising networks. Information is only shared with authorized local partners strictly required to fulfill your itinerary (e.g., licensed drivers, local mountain guides, and verified desert camp hosts).
4. Data Security & Retention
We employ enterprise-grade security protocols, encryption algorithms, and access controls to safeguard your data against loss, misuse, or unauthorized access. Personal records are retained only as long as necessary for administrative and legal compliance.
5. Contact & Data Rights
You have the right to request access to, correction of, or deletion of your personal data at any time. For questions regarding our privacy practices, contact our concierge desk:
Ready for your Moroccan adventure?
Whether you want a guided imperial city tour, an Atlas mountain trek, or a luxury desert expedition, our local experts are here to help.